Lead Times
Many Redpandagoods items are handcrafted to order. Standard production times vary by product family and finish. Your order acknowledgment will include an estimated ship window.
Shipping Methods
Small parcel shipments typically travel via ground carriers. Oversized or heavy items may ship freight. A signature may be required at delivery.
Freight & Large Orders
Palletized freight delivers to the curb or dock unless otherwise noted. Inspect shipments upon arrival and note any damage with the carrier before signing.
International
We ship internationally through select distribution partners. Duties, taxes, and brokerage fees are the responsibility of the recipient.
Order Status & Tracking
When your order ships, we’ll provide tracking details. For updates, please contact your dealer or our Customer Service Team.
Shipping Charges
Shipping costs are calculated based on weight, dimensions, destination, and service level. Any additional services requested at delivery may incur carrier fees.